Legal
Refund & Cancellation
Last updated 9 September 2026
What Pro costs
- Monthly plan — ₹70 per month, charged every month until cancelled.
- Yearly plan — ₹700 per year, charged every year until cancelled.
Prices are in Indian Rupees and are shown at checkout before you pay. Payments are processed by Razorpay; StudentHub never receives your card, UPI or bank details.
Renewal
Pro is a recurring subscription. Unless you cancel, it renews automatically at the end of each billing period at the same price using the payment method you authorised.
Cancellation
You can cancel at any time. When you cancel, no further payments are taken and your Pro access continues until the end of the period you have already paid for; after that your account reverts to the free experience. Your notes, plans and other content stay in your account.
Refunds
Payments are non-refundable once a billing period has started. Because Pro gives immediate access to the paid features, we do not refund unused time when you cancel mid-period — you simply keep access until the period ends.
We will, however, look at the following cases:
- Duplicate charges — if you were charged twice for the same period, the extra charge is refunded.
- Unauthorised payments — if a payment was made without the account holder's or card holder's authorisation, tell us and we will investigate with the payment provider.
- Failure to deliver — if Pro features were paid for but could not be unlocked on your account, we will fix access or refund that charge.
Failed payments
If a renewal payment fails or a UPI mandate is declined by your bank, Pro access pauses until a successful payment is recorded. You can retry with another method such as a card or NetBanking. We do not grant Pro access on the strength of an unverified payment — entitlement is set only after the payment provider confirms it.
Service interruptions
We aim to keep StudentHub available but cannot promise uninterrupted service. Short outages or maintenance do not by themselves create a refund entitlement; a prolonged failure of the Pro features you paid for will be handled under “failure to deliver” above.
How to request a refund or raise a dispute
Send your request through the in-app feedback button, including the date and amount of the payment. Approved refunds are returned by the payment provider to the original payment method; the time it takes is set by your bank or provider, not by StudentHub.
Needs configuration before launch. A published billing/grievance contact address and the legal operator identity must appear on this page, and refund turnaround commitments should be reviewed against the payment provider's terms and applicable consumer law.
Related pages
See the Terms and Privacy Policy.